Terms and Conditions

This page contains terms and conditions for the following products:

  1. Table Reservation
  2. Bastard Tours: UK Game Expo
  3. Bastard Tours: SPIEL (including the SPIEL tickets and the Pap Van)

as well as our Privacy Policy.

1) General terms and conditions of Bastard Cafe’s table reservations as of 1st February 2018

  1. Prices

All prices are in DKK and include VAT.

 

  1. Setup Charge

Minimum booking is for 4 people and maximum 30 people.

The café has a maximum booking around 10% of all seats at any given time.

All bookings have a fee pr. person. The fee depends on day of the week and membership status.

 

  1. Methods and terms of payment

Payment must be done when booking the table. Payment is done on the website

 

  1. Customer’s responsibility

The customer is responsible for protecting the rented facilities or fixtures from damage. The customer will be responsible for all damage caused to the premises and all equipment included in the rented venue.

The customer agrees to follow the instructions given by the staff of the location in matters concerning the usage of the house, furniture and devices. In the case of an accident, Bastard Café shall charge the customer for all repairs and cleaning costs, etc.

 

  1. Validity of a table reservation

A table reservation is valid 15 minutes from the agreed time of arrival. Bastard Café reserves the right to charge a reservation fee for a table reservation.

 

  1. Booking a dedicated guru

In order to book a dedicated guru it must be done at least 7 days ahead prior to the reservation date or else we cannot guarantee to be able to find a dedicated guru. In rare circumstances Bastard Café cannot be able to find a dedicated guru even if it’s booked 7 days ahead.

If the customer has certain wishes for the guru’s knowledge of games it must be stated in the comment section.

Bastard Café reserves the right to cancel the guru booking if a guru with the said game knowledge cannot be found.

In any case of Bastard Café’s cancellation of a guru or a guru cannot be found the guru fee will be reimbursed to the customer upon arrival at the cafe at the booking date.

It is not possible to book a guru without booking a table for at least 4 people.

 

  1. Cancellation terms

The order by the orderer is binding. However, the orderer may cancel the order, in which case Bastard Café reserves the right to charge a cancellation fee according to the below cancellation terms.

The booking includes Cancellation date and terms
Only table booking Before 11.00 AM the date of the event

– no charge

After 11.00 AM the date of the event

– 100% of the order value

Table and dedicated guru 1 day at 11.00 AM before the date of the event

– no charge

After 11.00 AM the date before of the event

– 100% of the order value

 


2) Terms and conditions: Bastard Tours UK Game Expo

The sign ups for a hotel room and/or UKGE tickets are 100% binding. You can only get your money back if we can sell your ticket(s) to some one else. Contact contact@bastardcafe.dk in case of cancellation.

All prices incl. Danish VAT and any possible profit from the tour go to buy shitloads of new games for the Bastard Café collection. Well, there’s actually no profit, since we use tons of hours organizing the trip, but what the hell. It’s fun.


3) Terms and conditions: Bastard Tours SPIEL (including the SPIEL tickets and the Pap Van)

The sign ups for a hotel room, SPIEL tickets and Pap Van are 100% binding. You can only get your money back if we can sell your ticket(s) to some one else. Contact contact@bastardcafe.dk in case of cancellation.

All prices incl. Danish VAT and any possible profit from the tour go to buy shitloads of new games for the Bastard Café collection. Well, there’s actually no profit, since we use tons of hours organizing the trip, but what the hell. It’s fun


Privacy Policy

We collect certain personal data about our webshop customers, members, and newsletter subscribers (not all data are relevant for all):

  • Name
  • E-mail address
  • Member number
  • Member since
  • Expiration date
  • Phone number

We use these data to send newsletters to our members and subscribers, to operate our webshop, and to keep track of the expiration of memberships. We do not share the data with third parties (except for payment data that is managed by our payment processing platform).

You can remove yourself from our newsletter by following the link in the footer of each newsletter, you can adjust your membership settings, or you can be removed altogether from our systems by sending an email to membership@bastardcafe.dk – please use the subject line “Remove me from the system”, though we may need to keep some data for legal or accounting reasons.

We will routinely delete data that has not been in use for three years.

According to Danish law Bastard Café ApS, CVR 36062150, is “dataansvarlig”.

Of course we also have various data on our employees. Those data are shared with tax authorities, banks etc, and are in systems that are not connected to the membership, customer and newsletter data.